FAQ


Please note – due to COVID-19, deliveries may be delayed.

What is Mahi Toi - Spencer Bellas Artist?

Mahi Toi is the brand of Maori artist Spencer Bellas, who resides in Auckland.

Do you have a physical store?

No, we are an online-only store.

Are these paintings or prints?

All artworks in the Canvas Art sections are original and hand-painted with high quality, thick acrylic paints on mounted canvas, with the sides painted so no need for framing, and sprayed with a protective varnish. They are made to order, meaning when you order a design, I will paint it for you. Please allow for slight differences in the design - since they are all hand-made, no two are exactly the same!

How long will it take for my artwork to arrive?

It depends on the complexity of the requested design, availability of materials, and how busy I am with other orders but it usually only takes about a week from initial order to you receiving the artwork. Please bear in mind all of my paintings are made to order, so please allow time for me to create the artwork after you order. I'll let you know if there's a significant delay before I start any work.

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal

If you'd like to pay directly into our bank account or in cash when you pick up, contact us on info@mahitoi.co.nz

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How much is postage and packaging?

Packaging is included in each painting's price. Postage depends on where you live. It will be added to your total once you go through the checkout.

Do you do commissions?

Sure. See the Commissions page for more details.

Do you have any feedback from people who have bought from you in the past?

Sure. See the Testimonials page.

All contents of this website are copyright 2012 Spencer Bellas. Please be aware that your purchases are of a physical nature and solely for the purpose and intent of private display. The image itself remains the private intellectual property of the artist and all copyrights are retained. Photos of couches used for in situ are for illustrative purposes only and are copyright their respective owners.

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